Resource center

Get ideas and inspiration. Read strategies employed by innovative companies that have nailed the art and science of personalized engagement with their visitors and customers.

Your guide to ecommerce clickstream data

Each click delivers new insights which can be tracked, analyzed, and acted on — before the session ends.

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NRF 2023 takeaways: Retail set to combat uncertainty with agility

The retail industry and the behaviors of its consumers are continually shifting as inflation increases, budgets decrease, and trends evolve. At NRF 2023, we learned the six ways retailers are strategizing to succeed this year.

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Grow business with less resources

How to drive ecommerce revenue growth with shrinking resources

Key areas a digital brand can improve — without adding more manpower or budget — to help drive ecommerce revenue growth in 2023.

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Post-purchase experiences: Building loyalty and growing revenue after checkout

Rising acquisition costs and declining consumer spending have ecommerce brands searching for new avenues to avoid a sharp decline in revenue. The inflated prices of acquiring web visitors make it critical that every engagement counts. Traditionally, site visitors that didn’t convert would be retargeted with personalized ads based on their viewing history. With this option […]

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Real-time consumer behavior messaging

Behavioral segmentation: Better understand consumer actions to improve marketing reactions

The most competitive ecommerce brands are the ones capable of delivering a personalized experience for each customer (even anonymous) at every step.

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eTail Connect West 2022: Finding growth in existing customers and emerging technologies

We attended eTail Connect West along with some of the top ecommerce minds to uncover how the industry is evolving to a privacy-first world and rising personalization expectations.

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CommerceNext 2022: Leaders in ecommerce find growth in customer centricity

Growth for ecommerce in this shaky economic environment depends on the same thing it always has: the customer. We went to CommerceNext to see what industry leaders are doing today to succeed.

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A world without third-party cookies

With third-party cookie retirement becoming imminent, advertisers and agencies will need to invest in resources to implement new targeting and measurement tools that are technologically sound, scalable, and in alignment with regulatory requirements.

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The proof is in what the crowd says

How retailers use social validation to grow online sales Shopping is intrinsically a social experience. The automatic images that come to mind when visualizing the retail industry are all vibrant and group-centered (pre-pandemic, of course): teenagers shopping for prom dresses, parents taking their kids to buy new clothes, small children being kept occupied by food […]

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