eTail Connect West 2022: Finding growth in existing customers and emerging technologies
We attended eTail Connect West along with some of the top ecommerce minds to uncover how the industry is evolving to a privacy-first world and rising personalization expectations.
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A call for empathy-based customer engagement
Keeping your customer engagement strategy aligned with customer sentiment is more important than ever as the impact of COVID-19 unfolds As we grapple with the temporary new norm and changes to our lives, the way we work, shop and socialize is changing. We constantly see businesses adapting their operations as necessary, including shutting down stores […]
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